Third-Party Agencies

Debt$Net® lets you create more than twelve hundred notices of your own design. The content of a notice is totally free form, letting you set up any kind of notice you need and easily pull information from the Debt$Net® files into your notice. Besides the standard notice variables, you can calculate data and create your own variables, chain notices into a series, and run multiple dunning series at once — one for medical collections, another for commercial or retail. As accounts move through a series they can be turned over to a collector automatically, and the series can update the status, priority, or collector assigned to the account. Collectors can interrupt, restart, or redirect a sequence at their discretion and print quick notices without disturbing it. Notices can also be exported to outsource companies.

Create variable-rate commission formulas to match how you do business with each client, based on account age, amount assigned, average monthly client volume, a flat fee, or payments received.

Debt$Net® is flexible in the production of statements and the handling of your clients’ accounts. Close the billing period and produce statements as often as you require. Bill clients as Net Remit or Gross Remit and control whether balances carry forward or deduct from current collections. Invoice clients immediately for direct payments, and adjust client accounts easily for payments received, invoice corrections, or trust account transactions.

Debt$Net® lets you lay out and print client remittance checks to accommodate your style of checks.

Debt$Net® provides numerous reports to support the management of your clients, including Client Activity and Status Reports, Client Acknowledgments, the Multiple Month Recovery Report, the Client Cancel and Return Report, and the Trust Summary.

Debt$Net® helps you monitor collector productivity and performance. It tracks commissions, collector activity, contact frequency and type, the number of accounts collected, and the amount collected month-to-date and year-to-date.

The collector contact screens are optimized for quick, efficient debtor contact. Collectors can contact debtors, set up payment plans, take incoming calls, help other collectors, and schedule follow-on actions — working a list of today’s scheduled calls or all accounts assigned to them, ordered by balance, status, date last worked, client, or priority. The screens give instant access to the debtor, multiple accounts, payments, payment plans, contact notes, post-dated checks, and notice history. Contact notes are unlimited in size, and the contact deferral feature automatically reminds collectors when it is time for a same-day call back at a specific time.

Payment plans are easily set up with the promise system. Debt$Net® manages each plan and can automatically issue a delinquency letter or schedule a collector call when a payment is late, so collectors only handle the delinquencies rather than tracking every plan.