One Platform, Built for Professional Collections

Debt$Net® lets you create more than twelve hundred notices of your own design. The content of a notice is totally free form, letting you set up any kind of notice you need and easily pull information from the Debt$Net® files into your notice. Besides the standard notice variables, you can calculate data and create your own variables, chain notices into a series, and run multiple dunning series at once — one for medical collections, another for commercial or retail. As accounts move through a series they can be turned over to a collector automatically, and the series can update the status, priority, or collector assigned to the account. Collectors can interrupt, restart, or redirect a sequence at their discretion and print quick notices without disturbing it. Notices can also be exported to outsource companies.

Debt$Net® lets you lay out and print client remittance checks to accommodate your style of checks.

Debt$Net® provides numerous reports to support the management of your clients, including Client Activity and Status Reports, Client Acknowledgments, the Multiple Month Recovery Report, the Client Cancel and Return Report, and the Trust Summary.

Debt$Net® is flexible in the production of statements and the handling of your clients’ accounts. Close the billing period and produce statements as often as you require. Bill clients as Net Remit or Gross Remit and control whether balances carry forward or deduct from current collections. Invoice clients immediately for direct payments, and adjust client accounts easily for payments received, invoice corrections, or trust account transactions.

The collector contact screens are optimized for quick, efficient debtor contact. Collectors can contact debtors, set up payment plans, take incoming calls, help other collectors, and schedule follow-on actions — working a list of today’s scheduled calls or all accounts assigned to them, ordered by balance, status, date last worked, client, or priority. The screens give instant access to the debtor, multiple accounts, payments, payment plans, contact notes, post-dated checks, and notice history. Contact notes are unlimited in size, and the contact deferral feature automatically reminds collectors when it is time for a same-day call back at a specific time.

Debt$Net® helps you monitor collector productivity and performance. It tracks commissions, collector activity, contact frequency and type, the number of accounts collected, and the amount collected month-to-date and year-to-date.

Report to the credit bureaus electronically and receive and capture skip-tracing information. You have complete control over reporting accounts on and off the bureau, and can report business accounts, spouses, and co-makers.

Prepare and send debtor statements and payment coupon books to remind debtors of payment obligations. Debtor statements are a unique notice type showing balances owed across a debtor’s accounts, produced monthly or as required, independent of notice processing or other scheduled actions. Collectors can create payment coupon books when payment plans are set up.

Comprehensive tracking of debtors and multiple accounts per debtor — interest, check return fees, agency fees, legal fees, contact dates, and much more — all through the base working screen, a central work area with point-and-click access to everything required to process an account from assignment to paid in full.

Create variable-rate commission formulas to match how you do business with each client, based on account age, amount assigned, average monthly client volume, a flat fee, or payments received.

The extended search tool saves time locating debtors and accounts when only partial information is available — for example, applying a payment when the name on the check does not match a debtor in your system. Search by name, phone number, client information, account information, or other fields; Debt$Net® displays every matching record and lets you make the final selection.

Debt$Net® maintains an up-to-date trust account, handling debtor payments, adjustments, NSF reversals, client payments, set-up fees, trust account adjustments, direct payments, forwarded commissions, and direct-payment invoices. Place a hold on debtor payments you suspect will not clear so you never pay a client prematurely.

Contact management support for your sales staff to stay in touch with potential clients: schedule contact meetings and send letters from the notice system. When a prospect becomes an active client, all of their information exports from the marketing file to the client file.

Control user access to sensitive business information. Beyond password protection, specify who can access each menu of the program — keep collectors out of financial and client screens, and limit them from updating fields such as name and social security number.

Payment plans are easily set up with the promise system. Debt$Net® manages each plan and can automatically issue a delinquency letter or schedule a collector call when a payment is late, so collectors only handle the delinquencies rather than tracking every plan.

Receive and account for debtor payments quickly and accurately. Payment processing is designed to minimize data entry and record correctly against affected accounts — apply payments by default settings or manually, track cash, check, credit card, and electronic funds transfer, and record direct payments to clients with client statements updated automatically.

Capture post-dated check information and let Debt$Net® track the processing: design and send pre-deposit notices, review post-dated checks on file, and deposit them automatically at the scheduled time.

Restrictions alert users to legal issues or special handling requirements. They can stop mailings to a debtor and show on-screen warnings and instructions to collectors — use state restrictions for matters such as licensing, and agency restrictions for special handling cases.

Unlimited contact notes with an audit trail: collectors can add new notes but not modify old entries, administrative staff have unrestricted access, and every entry is stamped with the date, time, and the collector’s initials when critical data such as account status is updated.

Create your own user-definable screens to handle the special tracking requirements of your agency, and add new fields to the standard debtor and account screens.