Training & Services
Comprehensive training and support to ensure your success with Debt$Net® — standard sessions and fully customized packages.
Training built around your team
Debt$Net® offers several training packages to meet the diverse needs of our clients — both standard sessions and customized packages.
New User Training
Covers the basic functions and features of Debt$Net®. Scheduled on demand when you bring on new users, and free to new, first-time users.
- Scheduled when you need it
- For clients who purchased within 60 days
- Meet our staff and get your questions answered
Phone Sessions
One-on-one training on specific topics, scheduled as needed for those who can't attend in person.
- System configuration
- Transaction processing & collection activities
- Extended Service Options (ESO) setup
Individual Training
A course tailored specifically to your needs, provided at our West Valley City, Utah office — ideal when one or two new users need training quickly.
- Customized content
- Only the topics you care about
- Minimum of eight hours
On-Site Training
A customized course delivered at your location — cost-effective when three or more users need training in your real business setting.
- Cost effective for 3+ users
- Conducted by our training staff
- Travel and setup included in the quote
Monthly User Webinar
Every month, users and our team meet online to share ideas and walk through Debt$Net® features. It is ad free: no sales pitch, just practical ways to get more from the system.
- Held monthly
- Open to all Debt$Net® users
- Ideas and features, ad free
Regulatory Update Meetings
When regulations change, we hold a meeting on what changed and how Debt$Net® supports it, and invite users to attend.
- Held as regulatory changes arise
- Users invited to attend
- Questions answered by our team
Additional services
Technical Support
Dedicated technical support to ensure your system runs smoothly — direct access to engineers who know the software. Call 800.552.8397 or send a request from the Contact page.
Custom Programming
Custom programming services to tailor Debt$Net® to the specific needs of your agency.
Support is a phone call away
Call 800.552.8397, email support@debtnet5.com, or send a support request; it goes to the engineers who maintain the system.
Ready to Get Started?
Contact us to schedule your training or learn more about our services.